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Michael Buckley

I work on the Technical Specialist team based in Bangor.

  • Total activity 2007
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Articles

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  • Introduction to MyST

    1. TRU Connect
    2. MyST

    MyST is our advanced online portal, allowing you to quickly and easily configure your account and manage your transactions.   Features   Every transaction counts Process offline transactions us...

    • Edited
    • 4 followers
    • 0 comments
    • 3 votes

  • What are Chargebacks?

    1. Acquiring
    2. Chargebacks Centre

    What is a Chargeback?     This part of the process is sometimes referred to as the "1st Chargeback" or simply a "Dispute". A Chargeback is a transaction reversal initiated by the cardholder's ba...

    • Edited
    • 2 followers
    • 0 comments
    • 2 votes

  • Account Funding Transactions (AFT)

    1. TRU Connect
    2. Operation Guides

      Before flagging a transaction as an AFT, your account must be enabled and registered for AFTs Any attempt to flag a transaction as an AFT using a site reference that is not registered and enable...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Overview page

    1. Guest Insights
    2. Views

    The "Overview" page shows analyses of the latest transactions processed in the UK for your hotels. You can use the tabs found along the top of the page to switch between timeframes "Yesterday", "La...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Processing

    1. CryptoMetrix
    2. Views

    Ribbon At the top of the processing view is a KPI ribbon showing a series of Key Performance Indicators and indicators for movement. These are colour-coded green for positive trends and red for neg...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Risk

    1. CryptoMetrix
    2. Views

    Risk charts The charts at the top of this view demonstrate your performance as an exchange for risk and chargebacks. They primarily focus on two metrics: The percentage of processed volume tha...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • What is the Rolling Reserve?

    1. Acquiring
    2. FAQs

    The Rolling Reserve is a risk-management strategy we employ to help protect our merchants from potential losses that can occur when chargebacks or refunds are processed against their accounts. With...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Multi-Factor Authentication (MFA)

    1. Portal
    2. Guide

    The first time you sign into Portal, you will be asked to choose your preferred authentication method. Once configured this method will be used during each subsequent sign-in.   Okta Verify A...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • MobilePay for Payment Pages

    1. TRU Connect
    2. Payment Pages
    3. Payment types

    MobilePay is a mobile payment application developed by Danske Bank. They merged with Vipps in 2022 to become Vipps MobilePay. When selecting MobilePay, customers will be prompted to enter their m...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • WooCommerce (API) Going live

    1. TRU Connect
    2. Shopping Carts
    3. WooCommerce (API only)

    The following steps explain how to update your plugin to process payments in the live environment.   It is strongly recommended that you test your solution on your staging store before proceeding ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote