Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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What are Approved Scanning Vendor (ASV) scans?
An Approved Scanning Vendor (ASV) check is a quarterly security scan of your payment systems to ensure they meet PCI DSS compliance standards. It identifies vulnerabilities in your network that cou...
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Bulgaria to join Euro area on 01 January 2026
On 01 January 2026 at 00:00 EEST, Bulgaria will officially adopt the Euro (EUR) as its currency, replacing the Bulgarian Lev (BGN). From this date, all transactions in Bulgaria will be processed in...
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Fraud
The Fraud view provides comprehensive insights into fraudulent transaction patterns, helping you understand fraud trends, identify risk areas, and monitor the effectiveness of your fraud prevention...
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SFTP Web Client Settings
The "Settings" page allows you to configure your account as needed. Change passwordTo change your password on the "Settings" page, simply enter and then re-enter your new password and select "Updat...
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How do I regain access if I've lost my Multi-Factor Authentication (MFA) device for RAM Tool?
RAM Tool supports the registration of multiple devices for Multi-Factor Authentication (MFA). This means that if you lose access to the secondary device from which you normally retrieve the One Ti...
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Network best practices
A stable internet connection is required for the successful operation of our In-Person Payment services. If you are having problems connecting your device to the internet and maintaining the connec...
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APM Statement
The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Settlement Currency, APM Name, Reference Num...
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SIM card installation
Power the terminal off by pressing and holding the Power button for at least 5 seconds (when the button is released the terminal switches OFF).Remove the rear cover of the terminal using the two cl...
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How to reset forgotten manager password
Tap "Forgot password?" from the Tap to Pay app sign in page and follow the on-screen instructions. If you have forgotten your login password, contact our Support Team for assistance.If you have...
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Customise the appearance of Payment Pages
Our hosted Payment Pages integration supports deep customisation of layout and appearance with custom HTML, CSS and JavaScript. How does it work? Write custom HTML / CSS / JS markup. Upload fil...