Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Performing an Account Check
An Account Check allows a card/account to be validated by checking the customer’s account, address and security code values are valid and that it is acceptable to proceed with the transaction. N...
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Trust Payments 3DS Server Testing Resources
The tables below list test card numbers and customer information that can be submitted to our test bank, along with the responses that should be expected in return. Do not use these credentials ...
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Benchmarks
This functionality is only available on Advanced and Pro plans. The Benchmark Summary view provides you with a relative (as opposed to absolute) view of your business and should be used to u...
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Cleaning your device
We recommend that you clean your device regularly. Using terminal wipes and card reader cleaners maintains performance and prolongs equipment life. Caution Avoid directly spraying the termina...
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Does Google Pay support Account checks?
Account checks can be processed on Google Pay transactions under certain conditions You will need to contact your acquiring bank to check they support the processing of Account checks with Goo...
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Credentials on File
What are Credentials on File (CoF)? Where a merchant wishes or requires to store card details for future use or use stored card details, this must be specified by submitting the credentialsonfile...
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Emails to merchant following payment
You can request email notifications be sent to merchants following transactions on the Payment Pages. These are configured to be sent to members of your company or organisation, and are sent to an ...
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Can I have multiple hosted checkouts under the same account?
Yes. You can customise the appearance and layout of your checkout, and even have multiple versions of the pages that can be shown at different times, depending on context. This is achieved by uploa...
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Why can't I refund this transaction?
There are a number of reasons a transaction cannot be refunded: Is the transaction settled? – Only settled transactions can be refunded. Settled transactions are shown in Portal as green with the...
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Does Apple Pay support Protect Plus?
Protect Plus can be enabled for Apple Pay transactions There are a number of methods to perform Protect Plus, depending on how you have integrated with us: Protect Plus can perform checks o...