Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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The Profile tab
Merchant details pageThe Merchants Details Page on Profile > Merchant Details displays information relating to your merchant setup and MID.The main part of the Merchant details page displays the fo...
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Enabling 3D Secure version 2
Payment Pages EMV 3DS is enabled on Payment Pages for all merchants by default and your account can be configured to manage the entire process for you. You will first need to contact our Support ...
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Changing the manager password
If you need to change your login password, contact our Support Team for assistance.If you need to change your login password, contact our Support Team for assistance. To change the manager passwo...
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How do I adjust an existing Pre-Auth?
Pre-auths allow you to reserve funds in advance of a future transaction. During this time, while no funds have actually left the customer's bank account, these reserved funds are unavailable to ...
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How do I cancel a POS transaction?
This article explains how to cancel a POS transaction. Only Admin users can perform this action. From the navigation bar found along the bottom of the screen, select "Receipts". Use th...
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I'm having problems applying custom mark-up and styling to Payment Pages
If modifications are not visible on your Payment Pages, please consider the following: Site reference: Have you uploaded your files to the right site reference? Go to the File Manager and ensure th...
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Change the layout of Payment Pages
This page outlines how to make basic changes to the layout of your Payment Pages to better reflect your brand identity. Getting startedTo customise the layout of your Payment Pages, you will need t...
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Apple Pay for Payment Pages
Apple Pay is a wallet-based mobile payment service by Apple Inc. that lets users process payments using an iPhone, iPad or Mac. Customers benefit from a familiar and streamlined checkout experienc...
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Redirecting the customer's browser following payment
By default, when a transaction has been processed, our response page will be displayed to the customer. This displays a message indicating whether or not the transaction was successful, along with ...
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Use rules to automate your payment flow
When enabled, we will perform certain actions on requests processed on your site reference using rules configured on your account. Rule typesTrust Payment RulesRules with a Rule ID of “STR-x” (wher...