Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Managing actions
Actions created on your MyST user account can be managed by selecting the “Manage actions” tab above the table. Please be aware that conditions and actions can only be managed by the users that ...
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Payout terminal
The “Payout terminal” allows you to manually process payouts (CFT refunds) to your customers.This will credit the customer’s card with the amount specified on the page. Required user roles Si...
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Your profile
You can use your “Profile” page to view information about your MyST user account and change settings. Required user roles All users can access the following core features: View account inform...
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How can I see what purchases / refunds / CFTs were processed?
On OmniPay RAM, navigate to Transaction Activity > Processed Transactions Input your MID number into the search box directly under the navigation panel and select Change. Use the search opti...
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The Customer Service tab
RAM alert screen The RAM Alert Screen shows active unacknowledged alerts and report notifications. Incomplete Merchant notes that require attention from the RAM user are also displayed. Any alerts,...
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Network Token Requestor Payments
About Network Tokens Network tokenisation is a new method of securely processing transactions where tokens issued by card schemes are used to facilitate payments rather than needing to send sen...
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📽️ Rule Manager
This feature is available to merchants using our TRU Connect gateway. The Rule Manager allows you to create your own customised Rules (or activate/deactivate pre-defined system rules) on your...
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Can I process Payouts to customers using Apple Pay?
It is not possible to process Payouts via Apple Pay. Instead, in order to process Payouts, you will need to provide a secure channel for the customer to provide you with their card number, expiry d...
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Online credit memo with Adobe Commerce
You can create a credit memo, provided an invoice has been created.This action will update the transaction in Trust Payments system. Please follow the steps below: When an invoice has been gener...
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JCB for Payment Pages
JCB (an initialism of the company’s former name, Japan Credit Bureau) is a credit card company based in Tokyo, Japan. It is Japan’s only international payment brand. JCB has been pursuing indepen...