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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • How do I process a refund?

    1. TRU Connect
    2. FAQ

    Refunds can be processed for transactions that have been settled (status 100).There are two methods to perform refunds:   Using Portal Refunds can be processed through Portal. Sign in to Portal, a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Does Apple Pay support Tokenization?

    1. TRU Connect
    2. FAQ
    3. Apple Pay

    With Apple Pay, cardholder details are stored and retrieved from the Apple Wallet when an Apple Pay payment is processed. Tokenizing Apple Pay payment information is only supported for the purpose ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Debt repayment

    1. TRU Connect
    2. Operation Guides

    Visa and Mastercard have mandated that all merchants processing debt repayments submit the following fields in requests to Trust Payments. (Only applies to AUTH and ACCOUNTCHECK request types)  Thi...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • How can I be notified of subscriptions?

    1. TRU Connect
    2. FAQ
    3. Subscription Engine

    Once your site has been set up to process subscriptions, it is recommended that you opt-in to receiving notifications to keep you informed of payments processed on your account by the subscription ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • iDEAL | Wero for Webservices API

    1. TRU Connect
    2. Webservices API
    3. Supported Payment Types

    iDEAL is transitioning to Wero From Q1 2026, iDEAL will begin transitioning to Wero, the new European payment system.   Learn more iDEAL | Wero is a Dutch real-time bank transfer method. When sel...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Capturing card details on your own form

    1. TRU Connect
    2. JavaScript Library

    By default, during the payment form submission, the st.js will automatically tokenise sensitive payment details to create a unique cachetoken. The cachetoken is used to represent the payment detail...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • How can I see what purchases / refunds / CFTs were processed?

    1. Acquiring
    2. FAQs

    On OmniPay RAM, navigate to Transaction Activity > Processed TransactionsInput your MID number into the search box directly under the navigation panel and select Change.Use the search options to na...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • The Customer Service tab

    1. Acquiring
    2. RAM Tool

    RAM alert screenThe RAM Alert Screen shows active unacknowledged alerts and report notifications. Incomplete Merchant notes that require attention from the RAM user are also displayed. Any alerts, ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Summary of 3D Secure version 2 fields

    1. Security and Compliance
    2. EMV 3D Secure
    3. 3D Secure Guide

    FieldDescriptionCAVVThe unique Cardholder Authentication Verification Value (CAVV) associated with the transaction.ECIThe ECI (E-Commerce Indicator) security level associated with the transaction. ...

    • Edited
    • 2 followers
    • 0 comments
    • 1 vote

  • Network Token Requestor Payments

    1. TRU Connect
    2. Webservices API
    3. Tokenization and Recurring

    About Network Tokens   Network tokenisation is a new method of securely processing transactions where tokens issued by card schemes are used to facilitate payments rather than needing to send sen...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes