Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Disposing of your device
If you decide to terminate your contract with Trust Payments, we offer a collection service to safely recycle or dispose of POS equipment you no longer need. Upon termination, please contact your A...
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Refunds with SAP Commerce Cloud extension
Your assigned user role must be "Customer Support" and not "Backoffice Administrator Role". To process a refund using Backoffice, follow the steps below: Full refund Partial refund In ...
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What actions can I perform on transactions?
The following are actions that can be performed on eligible transactions using Portal. Use the links below to learn more: Re-Auth A Re-Auth is a process where a new Authorisation can be perfor...
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Performing an Account Check
An Account Check allows a card/account to be validated by checking the customer’s account, address and security code values are valid and that it is acceptable to proceed with the transaction. N...
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Trust Payments 3DS Server Testing Resources
The tables below list test card numbers and customer information that can be submitted to our test bank, along with the responses that should be expected in return. Do not use these credentials ...
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Benchmarks
This functionality is only available on Advanced and Pro plans. The Benchmark Summary view provides you with a relative (as opposed to absolute) view of your business and should be used to u...
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Cron scheduling with Adobe Commerce
Process overview The cron is used to cancel orders older than 3 hours that are still in the “Payment Pages” status. These orders are most likely abandoned and cancelling them releases the stock res...
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Does Google Pay support Account checks?
Account checks can be processed on Google Pay transactions under certain conditions You will need to contact your acquiring bank to check they support the processing of Account checks with Goo...
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Credentials on File
What are Credentials on File (CoF)? Where a merchant wishes or requires to store card details for future use or use stored card details, this must be specified by submitting the credentialsonfile...
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Emails to merchant following payment
You can request email notifications be sent to merchants following transactions on the Payment Pages. These are configured to be sent to members of your company or organisation, and are sent to an ...