Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Power supply
The Castles VEGA 3000M2 contains a main lithium-polymer battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and rech...
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Power supply
The Castles VEGA 3000C does not contain a battery and must be connected to its mains power source via the enclosed adapter and cable at all times. Turning device on/off Turn on Press and h...
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Schedule subscription without immediate payment for Payment Pages - using Subscription Engine
Learn more about our Subscription Engine. Your system will need to send a request to the Payment Pages that processes both a 3-D Secure authenticated ACCOUNTCHECK and also instructs the subscri...
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Displaying checkout in an iframe
You can use iframes to display the Payment Pages within the layout of your website. Compatibility Iframes may not be rendered correctly in certain web browsers. (e.g. certain mobile web browse...
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Payment Pages transaction journeys
After the customer agrees to a purchase on your checkout, the customer is redirected to the Payment Pages, hosted by Trust Payments. This section describes the main workflows available to you: ...
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Dynamic Currency Conversion (DCC) for Payment Pages
Before continuing, we recommend you read this page to learn more about DCC. Process overview Typical DCC payments consist of two requests: A CURRENCYRATE request – This is used to retrieve a...
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Accessing files via SFTP
To access the files via SFTP, you can use one of the methods explained below: After your account has been created, you will receive a welcome email in addition to a second email that contains th...
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SIM card installation
Power the terminal off by pressing and holding the Power button for at least 5 seconds (when the button is released the terminal switches OFF). Remove the rear cover of the terminal using the two ...
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How to reset forgotten manager password
This article explains how to reset the manager password if you have forgotten it. Follow the appropriate instructions below for your terminal: SmartPOS POS If you have forgotten your passc...
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How do I perform a POS refund with DCC?
This article explains how to perform a POS refund with DCC. Follow the appropriate instructions below for your terminal: POS Tap the Quick Menu icon on screen. From the Quick Menu,...