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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Articles

Recent activity by Michael Buckley
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  • I’d like to make a change to my account – what can I do?

    1. TRU Acquiring
    2. FAQs

    If you’d like to request a change to your current account, please contact our Support Team.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Menu Items

    1. POS Payments
    2. Castles VEGA 3000C

    The terminal includes a number of functions required for correct terminal operation. To enter this list, use the virtual key “Menu” located in the middle at the bottom of the touch screen. Selectio...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Keypad description

    1. POS Payments
    2. Castles VEGA 3000M

    The keypad is an alternative way to navigate through the terminal without needing to use the touch screen. It is also used for entering PINs, SSIDs, passwords, and other alphanumeric data. The main...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • MB Way for Webservices API

    1. TRU Connect
    2. Webservices API
    3. Payment types

    MB Way is a leading digital wallet product in Portugal. When selecting MB Way, customers will be prompted to enter their Portuguese-registered mobile phone number. This triggers a notification to...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • View app information

    1. SoftPOS
    2. SoftPOS

    To view your device, wallet and app information, follow these steps: Tap the   icon in the top left and from the menu select "Settings". From the Settings screen, tap “App information”. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • How do I view a breakdown of my monthly acquiring invoice?

    1. TRU Acquiring
    2. FAQs

      The content below only applies to gross accounts and not net accounts. If you have received your monthly invoice and would like to view a full breakdown of charges, there are two methods for vie...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • URL notification

    1. Portal
    2. Rule Manager
    3. Action types

      This feature is available to merchants using our TRU Connect gateway. This page explains the "URL notification" Action type that can be configured in the Rule Manager. Remember: Trust Payment...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • MobilePay for Payment Pages

    1. TRU Connect
    2. Payment Pages
    3. Payment types

    MobilePay is a mobile payment application developed by Danske Bank. They merged with Vipps in 2022 to become Vipps MobilePay. When selecting MobilePay, customers will be prompted to enter their m...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Receipt information

    1. POS Payments
    2. Ingenico Desk 5000

    For each transaction the receipt is printed. The document contains key information about transaction and serves as a proof of transaction in the case of dispute claims.   Click here to learn how t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Receipt information

    1. POS Payments
    2. Ingenico Move 5000

    For each transaction the receipt is printed. The document contains key information about transaction and serves as a proof of transaction in the case of dispute claims.   Click here to learn how t...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes