Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Field specification
Request fields The following table defines the fields that can be submitted in the request: Field Format Length Type Description amount Numeric 10 Capture, PreAuth, Refund, Sale, Void The full...
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Main screen
The initial user display contains information about the current state of the terminal and allows you to run some basic operations. Information about the date and time, connection type, signal stren...
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URL notifications following payments
You can configure URL notifications (webhooks) to be submitted to your system automatically whenever transactions are processed on your site. Configuring URL notification We support three types o...
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Funding Account report
This feature is available to merchants using our TRU Acquiring services. The "Funding Account" report shows the current balance for one or more MID accounts and provides a record of all incomi...
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📽️ Adding users
You can add child user accounts to help manage your account. Each user can be assigned a distinct role, which only permits them to access features they need. Required user roles Admin Doc...
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Receipt information
Under default settings, receipts are printed after each transaction. These contain important information and serve as proof of purchase in case of dispute claims. Click here to learn how to chan...
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SoftPOS security
How SoftPOS protects your transactions Tokenization When a transaction is performed, a unique but random value is used in place of the card number when transmitting the transaction info over the...
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What do I do with my POS equipment upon termination of my contract with Trust Payments?
If you decide to terminate your contract with Trust Payments, we offer a collection service to safely recycle or dispose of POS equipment you no longer need. Upon termination, please contact your A...
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Quick Menu
The "Quick Menu" is the home of several key terminal functions. You can access this by tapping the "Quick Menu" icon from the Main screen, as shown below. Quick menu item Description RevLs...
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Menu Items
The terminal includes a number of functions required for correct terminal operation. To enter this list, use the virtual key “Menu” located in the middle at the bottom of the touch screen. Selectio...