Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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🎥 Logging in
Watch this short video for a walkthrough of how to log in to RAM Tool. Documentation Getting started with RAM Tool
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🎥 Viewing merchant details
The Merchants Details Page displays information relating to your merchant setup and MID. Documentation The Profile tab
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🎥 Daily funding for Net Accounts
The Daily Funding page displays accumulated postings for an account type, account currency and settlement period for a date range. Documentation The Reports tab
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🎥 Merchant Payment Advice report
The Merchant Payment Advice page lists Merchant payments and collections. Documentation The Reports tab
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🎥 Virtual Terminal
The “Virtual terminal” allows you to manually process payments on behalf of customers. Required user roles Basic user, Site admin, Site user, Site user 2, Transaction admin, Transaction admin...
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🎥 Pay by Link
The “Pay by Link” page simplifies the process of requesting a new payment from a customer. A link is generated that, when clicked by the customer, opens a webpage to a secure checkout page hosted...
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🎥 Searching for transactions
The “Transaction search” page allows you to search for requests and transactions that have been processed on your site reference(s). From here, you can view transaction details and perform action...
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🎥 Cancelling transactions
You can use the transaction update functionality to cancel pending transactions. Required user roles Site admin, Site user, Site user 2, Transaction admin, Transaction admin 2 Documentati...
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🎥 Reporting
The “Reporting” page allows you to analyse the requests processed through your account. You can view totals for transaction amounts and the number of requests processed through a specified range ...
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🎥 Managing users
You can use the “Users” page to view and manage your users. Required user roles Site admin Documentation Managing users