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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • Trust Payments TCP IP Address Range

    1. TRU Connect
    2. Operation Guides

    Trust Payments merchants and partners who restrict access to/from specific IP addresses must ensure the following TCP IP address range is included in their firewall allow list: Trust Payments TCP...

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    • 1 follower
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  • Shopify

    1. TRU Connect
    2. Shopping Carts
    3. Shopify

    Trust Payments has partnered with Apcopay to provide an app that allows you to accept and manage Visa and Mastercard payments on your Shopify store.     How it works Contact our Support Team to...

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    • 1 follower
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  • Castles S1U2

    1. In-Person Payments
    2. Castles S1U2

    Unattended POS systems are automated kiosks or payment terminals that allow customers to make payments without the need for a cashier or attendant. Trust Payments offers secure payment processing ...

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    • 1 follower
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  • Account Funding Transactions (AFT)

    1. TRU Connect
    2. Operation Guides

      Before flagging a transaction as an AFT, your account must be enabled and registered for AFTs. Any attempt to flag a transaction as an AFT using a site reference that is not registered and enabl...

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    • 1 follower
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    • 1 vote

  • First-time setup

    1. In-Person Payments
    2. Castles VEGA 3000M

    What's in the box? Before starting to use your terminal, it is recommended that you take a few moments to check the contents of the box. Your POS package should include the following: Castle paym...

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    • 1 follower
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  • What's on the receipt?

    1. In-Person Payments
    2. Paper receipts

    For each transaction the receipt is printed. The document contains key information about transaction and serves as a proof of transaction in the case of dispute claims. Follow the appropriate instr...

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    • 1 follower
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  • Card payments with MOTO

    1. TRU Connect
    2. JavaScript Library

    Mail Order/Telephone Order (MOTO) payments The JS library also comes with Mail Order & Telephone Order support (MOTO). MOTO allows our merchants to accept and manage payment card details over the p...

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    • 1 follower
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  • Connect to Wi-Fi

    1. In-Person Payments
    2. Getting online

    To connect to a Wi-Fi network, follow the appropriate instructions below for your terminal:  SmartPOS From the main screen, tap "Settings". Enter the "Manager Passcode" and tap   Tap "System S...

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    • 1 follower
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  • Printing shift totals

    1. In-Person Payments
    2. Reporting

      Background You can use shifts on the terminal to track transactions processed. As you process transactions on the terminal, the amounts transacted are tallied throughout the working day. You ca...

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    • 1 follower
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  • 🎥 Logging in

    1. TRU Acquiring
    2. RAM Tool
    3. Video Guides

    Watch this short video for a walkthrough of how to log in to RAM Tool.   Documentation Getting started with RAM Tool

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