Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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How do I process a refund?
Refunds can be processed for transactions that have been settled (status 100). There are two methods to perform refunds: Using Portal Refunds can be processed through Portal. Sign in to Portal,...
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Testing Protect Plus
Use the following transaction amount values in RISKDEC requests to simulate the different possible responses from the Protect Plus checks: mainamount baseamount Possible fraudcontrolresponsecode...
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Incremental authorisations for Payment Pages
An incremental authorisation is used to increase the total amount to be paid by the customer, if it is not known at time of authorisation. It is an additional request submitted using Portal, which ...
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Localisation
You can change the language and formatting of field names and messages displayed by your checkout in the browser, to better suit the needs of your international customers. Read on to learn how. L...
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Transaction search wildcards
Use the drop-down boxes to change the type of search performed: Full Match If you select “is” from the dropdown next to a field name, this allows you to search for requests that match the specifie...
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URL notifications
URL notification actions are requests sent from Trust Payments to a pre-defined URL.These notifications contain information about requests processed on your Trust Payments account. We do not sup...
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I’d like to make a change to my account – what can I do?
If you’d like to request a change to your current account, please contact our Support Team.
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MB Way for Payment Pages
MB Way is a leading digital wallet product in Portugal. When selecting MB Way, customers will be prompted to enter their Portuguese-registered mobile phone number. This triggers a notification to...
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How do I view a breakdown of my monthly acquiring invoice?
The content below only applies to gross accounts and not net accounts. If you have received your monthly invoice and would like to view a full breakdown of charges, there are two methods for vie...
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Pay invoice
The “Pay Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services. Required user roles Site admin How to access Select “Pay Invoice” from the side-bar. ...