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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • Refunds search

    1. Portal
    2. Managing transactions
    3. Stored searches

      This feature is available to merchants using our TRU Connect gateway. The "Refunds" stored search returns all refunds and payouts that were processed via the TRU Connect gateway (including suc...

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  • Updating the iOS SDK

    1. TRU Connect
    2. iOS SDK

    When the iOS SDK is updated, we highly recommend you update to the latest version as soon as possible to receive all the latest feature and security updates. CocoaPodsWhen integrating the Trust Pay...

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    • 1 follower
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  • Updating the Android SDK

    1. TRU Connect
    2. Android SDK

    When the Android SDK is updated, we highly recommend you update to the latest version as soon as possible to receive all the latest feature and security updates.  Maven When integrating our SDK Art...

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    • 1 follower
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  • Troubleshooting SoftPOS issues with NFC

    1. In-Person Payments
    2. SoftPOS by Trust Payments app
    3. Troubleshooting

    NFC (Near Field Communication) is a short-range wireless technology that allows smartphones and cards to securely send payment data to your host device when held close together, enabling contactles...

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    • 1 follower
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  • 📽️ Managing users

    1. Portal
    2. Video Guides

    You can use the “Users” page to view and manage your users.   Required user roles Admin   Documentation Managing users

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    • 1 follower
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  • View SoftPOS account info

    1. In-Person Payments
    2. SoftPOS by Trust Payments app

      Tap the   icon in the top left and from the menu select "Settings".From here, select one of the following options:Store informationTap “Store information” to view:Merchant address - Your business...

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    • 1 follower
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  • Can I process Payouts to customers using Google Pay?

    1. TRU Connect
    2. FAQ
    3. Google Pay

    While you cannot use Google Pay to process Payouts to customers, there are certain configurations that will enable you to process Payouts to the customer's card directly. About authentication metho...

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    • 1 follower
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  • Google Pay direct AUTH integration

    1. TRU Connect
    2. Webservices API
    3. Supported Payment Types

      The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our Webservices API.Read this article to learn mo...

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    • 1 follower
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  • DIS Reset Process

    1. In-Person Payments
    2. Looking after your device

    In order to reset a terminal and prepare a new TID to be downloaded, follow the steps below: Tap the   icon to open the Quick Menu and then tap "Admin". You will be prompted for the current manager...

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  • Testing Soft declines

    1. TRU Connect
    2. Testing Centre

    Follow the instructions below to process a test transaction that simulates the card issuer declining the payment due to an absence of Strong Customer Authentication (SCA), known as a Soft decline:P...

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