Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
-
How can I see when my payment is due?
On OmniPay RAM, navigate to Reports > Funding > Daily FundingInput your MID number into the search box directly under the navigation panel and select Change.Set the date range when you processed tr...
-
Bulk updating transactions
This feature is available to merchants using our TRU Connect gateway. The "Bulk Update" feature saves you time by allowing you to update the settle status of multiple pending transactions simultane...
-
Transaction View
The Transaction View allows you to review recent transactions and perform actions such as refunds, reversals, and receipt reprints. Viewing Transaction History Tap the icon in the top left and ...
-
📽️ Exporting transaction data
You can view and manage ongoing downloads from the transaction search and reporting screens. Required user roles Admin Documentation Downloads Downloading transaction search results Down...
-
Suspended Authorisations search
This feature is available to merchants using our TRU Connect gateway. The "Suspended Authorisations" stored search returns all pending purchases and refunds that were authorised by the acquiri...
-
I've been notified of a Chargeback. What do I do?
I have received a Chargeback or Fraud Notification. What does this mean? Chargebacks A chargeback is received when a cardholder approaches their issuing bank to report a problem with a transacti...
-
Merchant Payment Advice report
This feature is available to merchants using our acquiring services. The "Merchant Payment Advice" report shows the history of payments that have been funded to your business bank account and ...
-
Disposing of your device
If you decide to terminate your contract with Trust Payments, we offer a collection service to safely recycle or dispose of POS equipment you no longer need. Upon termination, please contact your A...
-
How do I use Portal to manage my subscriptions?
You can use Portal to view and update existing subscriptions. View subscription using transaction searchYou can search for subscriptions using the “Transactions” page.Before you perform a search fo...
-
The Merchant Activity tab
Authorisation history pageThe Authorisation History page allows you to search and view historical authorisation information. An authorisation is initially visible only on the Recent Authorisations ...