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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • Benchmarks

    1. Portal
    2. TRU Insight

    The Benchmarks view provides comprehensive comparison of your performance against industry competition, helping you understand your relative position in key metrics and identify opportunities for i...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Merchant Payment Advice report

    1. Acquiring
    2. RAM Tool

    The "Merchant Payment Advice" report shows the history of payments that have been funded to your business bank account and any upcoming payments that are due to be funded. It includes helpful info...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000M

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000M2

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000C

    ​  Open the flap at the top of the device to access the receipt compartment. ​  Insert the paper roll into the compartment, ensuring the end of roll is pointing away from you, as illustra...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • 📽️ View transaction details

    1. Portal
    2. Video Guides

      This feature is available to merchants using our TRU Connect gateway. You can view details for requests and transactions that have been processed on your site reference(s).   Required user r...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Successful Authorisations search

    1. Portal
    2. Managing transactions
    3. Stored searches

      This feature is available to merchants using our TRU Connect gateway. The "Successful Authorisations" stored search returns all successfully authorised purchases and refunds that were processe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Fee Summary report

    1. Portal
    2. Generating reports
    3. Stored reports

      This feature is available to merchants using our acquiring services. The "Fee Summary" report provides a statement-style view of the total number of transactions, fees, adjustments and other p...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Discover® Global Network for Payment Pages

    1. TRU Connect
    2. Payment Pages
    3. Payment types

    Discover® Global Network is the global payments brand of Discover Financial Services. It has 305+ million cardholders and alliances with 25+ payment networks. Discover Network® The Discover ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • API Management

    1. Portal
    2. User management
    3. Users

      This feature is available to merchants using our TRU Connect gateway. For purposes of automation, we provide additional user roles that can be used to interact with our Webservices API to retr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes