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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • The Reports tab

    1. Acquiring
    2. RAM Tool

    The Reports/Funding pages deal with Merchant funding, that is, payments to, and collections from, the Merchants. The following reports are available: Daily Funding Merchant Payment Advice   Daily...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • How do I perform a linked refund?

    1. In-Person Payments
    2. Sales and Refunds

    Linked refunds allow the merchant to refund an amount in full or partial by linking the refund transaction to an original sale transaction without the customer having to physically insert their car...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Software guide

    1. In-Person Payments
    2. Castles VEGA 3000C

    Main screen The initial user display contains information about the current state of the terminal and allows you to run some basic operations. Information about the date and time, connection type, ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Adding action buttons

    1. TRU Connect
    2. Payment Pages
    3. How it looks

    "Cancel" button Payment Pages can be configured to show “Cancel” buttons on the payment choice page and/or the payment details page. When selected, the customer is redirected to a URL of your choos...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000C

    ​​ Open the flap at the top of the device to access the receipt compartment. ​​ Insert the paper roll into the compartment, ensuring the end of roll is pointing away from you, as illustrate...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • 📽️ View transaction details

    1. Portal
    2. Video Guides

      This feature is available to merchants using our TRU Connect gateway. You can view details for requests and transactions that have been processed on your site reference(s).   Required user ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Successful Authorisations search

    1. Portal
    2. Managing transactions
    3. Stored searches

      This feature is available to merchants using our TRU Connect gateway. The "Successful Authorisations" stored search returns all successfully authorised purchases and refunds that were processe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Fee Summary report

    1. Portal
    2. Generating reports
    3. Stored reports

      This feature is available to merchants using our acquiring services. The "Fee Summary" report provides a statement-style view of the total number of transactions, fees, adjustments and other p...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Discover® Global Network for Payment Pages

    1. TRU Connect
    2. Payment Pages
    3. Payment types

    Discover® Global Network is the global payments brand of Discover Financial Services. It has 305+ million cardholders and alliances with 25+ payment networks. Discover Network® The Discover ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • API Management

    1. Portal
    2. User management
    3. Users

      This feature is available to merchants using our TRU Connect gateway. For purposes of automation, we provide additional user roles that can be used to interact with our Webservices API to retr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes