
Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Overview page
The "Overview" page shows analyses of the latest transactions processed in the UK for your hotels. You can use the tabs found along the top of the page to switch between timeframes "Yesterday", "La...
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APM Statement
The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Settlement Currency, APM Name, Reference...
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Gateway Statement
The statement header includes key details regarding the statement, based on the Invoice Code shown: The header shows the Merchant Invoice Code, Merchant Name, Processing Currency, Reference Numbe...
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Acquiring Statement
The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Processing Currency, Reference Number, Pro...
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Relative
This section is intended to help you as an exchange benchmark your performance against other merchants processing with Trust Payments within the 6051 Merchant Category Code (MCC). We go to great...
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Payments
The Payment Summary view should be the first port of call for any business looking to understand payment trends, offering a simple and concise overview of performance. It will always be produced ...
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The Profile tab
Merchant details page The Merchants Details Page on Profile > Merchant Details displays information relating to your merchant setup and MID. The main part of the Merchant details page displays the...
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I've been notified of a Chargeback. What do I do?
I have received a Chargeback or Fraud Notification. What does this mean? Chargebacks A chargeback is received when a cardholder approaches their issuing bank to report a problem with a transact...
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4️⃣ Process your first transaction
Process test payment Once you have updated your payment form and configured the library, you can process a test card payment through our sandbox. Using the form you configured earlier, fill out the...
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What is the password policy for Portal user accounts?
When setting the password for your Portal user account, you must adhere to our password policy: Must be at least 12 characters in length. Must contain at least one UPPERCASE letter: A-Z Must conta...