Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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I've been notified of a Chargeback. What do I do?
I have received a Chargeback or Fraud Notification. What does this mean? Chargebacks A chargeback is received when a cardholder approaches their issuing bank to report a problem with a transacti...
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Merchant Payment Advice report
This feature is available to merchants using our acquiring services. The "Merchant Payment Advice" report shows the history of payments that have been funded to your business bank account and ...
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Disposing of your device
If you decide to terminate your contract with Trust Payments, we offer a collection service to safely recycle or dispose of POS equipment you no longer need. Upon termination, please contact your A...
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How do I use Portal to manage my subscriptions?
You can use Portal to view and update existing subscriptions. View subscription using transaction searchYou can search for subscriptions using the “Transactions” page.Before you perform a search fo...
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Chargebacks
The “Chargebacks” page allows you to search for and view chargebacks that have been incurred against processed transactions. A chargeback is when a customer disputes a credit card or debit card...
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5️⃣ Review Content Security Policy (CSP)
What is Content Security Policy (CSP)?CSP is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks. ...
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Testing with Adobe Commerce
It is highly recommended that you test your store before processing live transactions. Payment Pages test Follow the steps below to test your Payment Pages integration: Add an item(s) to your c...
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Google Pay for Payment Pages
Google Pay™ is a digital wallet platform and online payment system developed by Google to power in-app, online, and in-person contactless purchases on mobile devices, enabling users to make paymen...
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Does Google Pay support re-authorisations?
Re-authorisations are not supported for Google Pay transactions processed with Trust Payments.To process a new payment for a given customer, the customer must be present and prompted again for th...
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Does Apple Pay support refunds?
Refunds can be processed on Apple Pay transactions There are two methods that can be used to do this: Method 1: Using Webservices API Your server can submit a new REFUND request to Trust Pa...