Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Card transactions: Payment flows and additional request types
The Trust Payments gateway uses request types to determine the actions that are to be performed during the payment session. These are defined in the JWT payload of the request JWT. This article ...
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Requirements
In order to use our JavaScript Library, you must meet the following requirements: You will need to contact our Support Team: Request that you are provided with a test site reference (connects ex...
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My MyST account is locked
For security reasons, our system may automatically lock the accounts of MyST users who have met certain criteria. If your MyST account is locked, you will be prevented from signing in and accessing...
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How do I reset my MyST password?
If you have forgotten your password, select the “Forgotten your password?” link from the sign in page and follow the instructions to reset your account. Required user roles Basic user, Deve...
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Introduction to MyST Rule manager
The Rule manager allows you to create your own customised rules (or activate/deactivate pre-defined system rules) on your site references. For example: Send email notifications to you and your cu...
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Searching for sites
The “Sites” page allows you to search for site references assigned to your MyST user account. From here, you can select site references returned in the results table to view further details. R...
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Adding users
You can add child user accounts to help manage your account. Each user can be assigned a distinct role, which only permits them to access features they need. Required user roles Site admin ...
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Searching for transactions
The “Transaction search” page allows you to search for requests and transactions that have been processed on your site reference(s). From here, you can view transaction details and perform actions...
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Introduction to MyST
MyST is our advanced online portal, allowing you to quickly and easily configure your account and manage your transactions. Features Every transaction counts Process offline transactions us...
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What is TRU Fraud Check?
The following documentation only applies to transactions processed using our gateway and acquiring services. TRU Fraud Check is a market leading counter-fraud solution that uses intelligent mon...