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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Activity overview

Latest activity by Michael Buckley
  • Michael Buckley created an article,

    Managing your users

    The following information is for Admin users who are looking to enrol their MyST child users in Portal. When managing your Portal users, please be aware that: You need to activate your users befo...

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  • Michael Buckley created an article,

    Funding Account report

      This feature is available to merchants using our TRU Acquiring services. The "Funding Account" report shows the current balance for one or more MID accounts and provides a record of all incomi...

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  • Michael Buckley created an article,

    🎥 Logging in

    Watch this short video for a walkthrough of how to log in to RAM Tool.   Documentation Getting started with RAM Tool

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  • Michael Buckley created an article,

    🎥 Viewing merchant details

    The Merchants Details Page displays information relating to your merchant setup and MID.   Documentation The Profile tab

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  • Michael Buckley created an article,

    🎥 Daily funding for Net Accounts

    The Daily Funding page displays accumulated postings for an account type, account currency and settlement period for a date range.   Documentation The Reports tab

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  • Michael Buckley created an article,

    🎥 Merchant Payment Advice report

    The Merchant Payment Advice page lists Merchant payments and collections.   Documentation The Reports tab

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  • Michael Buckley created an article,

    🎥 Virtual Terminal

    The “Virtual terminal” allows you to manually process payments on behalf of customers.   Required user roles Basic user, Site admin, Site user, Site user 2, Transaction admin, Transaction admin...

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  • Michael Buckley created an article,

    🎥 Pay by Link

    The “Pay by Link” page simplifies the process of requesting a new payment from a customer. A link is generated that, when clicked by the customer, opens a webpage to a secure checkout page hosted...

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  • Michael Buckley created an article,

    🎥 Searching for transactions

    The “Transaction search” page allows you to search for requests and transactions that have been processed on your site reference(s). From here, you can view transaction details and perform action...

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  • Michael Buckley created an article,

    🎥 Cancelling transactions

    You can use the transaction update functionality to cancel pending transactions.   Required user roles Site admin, Site user, Site user 2, Transaction admin, Transaction admin 2   Documentati...

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