Michael Buckley
I work on the Technical Specialist team based in Bangor.
Activity overview
Latest activity by Michael Buckley-
Michael Buckley created an article, 📽️ Reconciliation within the Portal
Learn how to use Portal to reconcile your payments and understand your fees. Required user rolesAdmin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransactionsOnly DocumentationMerchan...
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Michael Buckley created an article, Viewing the ProbH Characteristics Table
The “Probability of Harm” page presents a Characteristics Table that provides an overview of where risk is distributed among your customer base. The table focuses on customers with recent gambling...
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Michael Buckley created an article, Introduction to Probability of Harm (ProbH)
As the online gambling sector continues to grow, so too do the risks posed by addiction and problematic gambling behaviour faced by vulnerable customers. The effects of uncontrolled and unhealthy g...
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Michael Buckley created an article, Looking up the results of ProbH checks
Records of all ProbH checks performed can be viewed in Portal.Each PROBH request is assigned a unique transactionreference. If you already have this, you can enter the transactionreference into the...
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Michael Buckley created an article, Merchant Numbers
The “Merchant Numbers” page allows you to view detailed information about your merchant accounts and monitor the balances held by Trust Payments on your behalf. This page is essential for reconcil...
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Michael Buckley created an article, Bulk updating transactions
This feature is available to merchants using our TRU Connect gateway. The "Bulk Update" feature saves you time by allowing you to update the settle status of multiple pending transactions simultane...
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Michael Buckley created an article, What are Verifi and Ethoca?
Chargebacks are costly for merchants — not just in fees, but in time, reputation, and card scheme standing. Verifi RDR and Ethoca Alerts are chargeback prevention tools that help you resolve disput...
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Michael Buckley created an article, What's on the digital receipt?
  Digital receipts contain important transaction information and serve as proof of transaction in the case of dispute claims: Example of a digital receipt Key Transaction type – This can either...
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Michael Buckley created an article, How do I enable/disable digital receipts?
  To enable/disable receipt functionality in the app, follow these steps: Tap the  icon in the top left and from the menu select "Settings". From the Settings screen, tap “Sending receipt op...
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Michael Buckley created an article, Sending a digital receipt as part of the transaction
  Immediately after the customer has completed a transaction they will be displayed the following confirmation screen. At this moment, they can either scan the QR code with their own smartphone to...