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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • How do I add additional devices for Multi-Factor Authentication (MFA) on RAM Tool?

    1. Acquiring
    2. FAQs

    RAM Tool supports the registration of multiple devices for Multi-Factor Authentication (MFA). If you have already registered one device, follow the steps below to register another: Method 1 - When...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles Saturn 1000

      Please turn off the device before installing the paper roll.   A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's batte...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Software guide

    1. In-Person Payments
    2. Castles VEGA 3000M

    Main screen The initial user display contains information about the current state of the terminal and allows you to run some basic operations. Information about the date and time, connection type, ...

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    • 1 follower
    • 0 comments
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  • 📽️ Customising transaction search results

    1. Portal
    2. Video Guides

    After you have performed a transaction search, we provide options for customising the appearance of the search results table.   Required user roles Admin, Developer, TransactionUser, ViewFeesAn...

    • Edited
    • 1 follower
    • 0 comments
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  • Settlement Reconciliation report

    1. Portal
    2. Generating reports
    3. Stored reports

      This feature is available to merchants using our TRU Connect gateway. The "Settlement Reconciliation" report is designed to help with reconciliation by totalling all successfully settled purch...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Webservices API testing

    1. TRU Connect
    2. Testing Centre

    3DS APITesting Resources When performing 3DS authentication using our 3DS API. Learn more Testing MOTOor using your own MPI When performing 3DS authentication using an external 3DS server. Le...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Active Subscriptions search

    1. Portal
    2. Managing transactions
    3. Stored searches

      This feature is available to merchants using our TRU Connect gateway. The "Active Subscriptions" stored search returns all active or completed subscriptions where the next payment is due to be...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Employee Wages

    1. Guest Insights
    2. Views

    The "Employee Wages" page shows analyses of employee wage data sourced from the Annual Survey of Hours and Earnings (ASHE) provided by the UK's Organisation of National Statistics (ONS). Trust Paym...

    • Edited
    • 1 follower
    • 0 comments
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  • Global search

    1. Portal
    2. Guide

    Our global search utility allows you to perform searches for transactions and site references.   Required user roles Admin, ViewTransactionsOnly   How to access The global search box can be fo...

    • Edited
    • 1 follower
    • 0 comments
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  • Configure notifications for Adobe Commerce

    1. TRU Connect
    2. Shopping Carts
    3. Adobe Commerce (Magento)

      The following steps are only applicable when configuring the API solution (they are not applicable when configuring the Payment Pages solution). Follow the steps provided below to configure and...

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    • 1 follower
    • 0 comments
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