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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • Can I change my Portal username?

    1. Portal
    2. FAQ

    Portal usernames are fixed and cannot be changed after the account has been created. If you need a Portal user account to have a different username, you will need to create a new account with the d...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • File Manager

    1. Portal
    2. Site administration

      This feature is available to merchants using our TRU Connect gateway. The File Manager allows you to upload files to your site reference(s). These are used to customise the appearance of your ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Update a transaction

    1. Portal
    2. Managing transactions

    You can perform updates on a pending transaction (settle status “0”, “1” or “2”) using the “Update” option. Requirements  This functionality is only available to those with the following user roles...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • WooCommerce (API) Going live

    1. TRU Connect
    2. Shopping Carts
    3. WooCommerce (API only)

    The following steps explain how to update your plugin to process payments in the live environment.  It is strongly recommended that you test your solution on your staging store before proceeding to...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Testing Challenge Flow - Process Overview

    1. Security and Compliance
    2. EMV 3D Secure
    3. 3DS API

      The following are two example workflows for challenge transactions processed using our 3DS API: Example 1 - Challenge - No threedmethodurl Example 2 - Challenge - With threedmethodurl - Scrol...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Troubleshooting

    1. In-Person Payments
    2. Cloud Integration

    I cannot connect to TRU Link Make sure that TRU Link is available by opening following URL in your browser: For Test environment: https://sandbox.link.trustpayments.com/trustpayments/rest/sale ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Software guide

    1. In-Person Payments
    2. Ingenico Desk/5000

    Main screenThe initial user display contains information about the current state of the terminal and allows you to run some basic operations.Information about the date and time, connection type, si...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Software guide

    1. In-Person Payments
    2. Ingenico Move/5000

    Main screenThe initial user display contains information about the current state of the terminal and allows you to run some basic operations.Information about the date and time, connection type, si...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Does Google Pay support Protect Plus?

    1. TRU Connect
    2. FAQ
    3. Google Pay

      Protect Plus can be enabled for Google Pay transactions There are a number of methods to perform Protect Plus:   Method 1: Using JavaScript Library If integrating using our JavaScript Library...

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    • 1 follower
    • 0 comments
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  • Google Pay production checks for Android SDK

    1. TRU Connect
    2. ...
    3. Add-Ons
    4. Google Pay

    Please complete the following checks before you push your integration live to support Google Pay: Set WalletConstants.ENVIRONMENT_PRODUCTION Update the instance of Google Pay manager to include yo...

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    • 1 follower
    • 0 comments
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