Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Generating reports
The “Reporting” page allows you to analyse the requests processed through your account. You can view totals for transaction amounts and the number of requests processed through a specified range o...
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Searching for transactions
The “Transactions” page allows you to search for requests and transactions that have been processed on your site reference(s) and/or Merchant Id(s) (MID). From here, you can view transaction detai...
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Sign in
To access Portal, you must first sign in Click here to open Portal Enter your username into the textbox provided and click the “Next” button. You will then be prompted to authenticate using M...
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What are the different date types in TRU Connect and how are they used?
There are three date types in use in TRU Connect. You may encounter dates in these three formats when, for example, managing your transactions in MyST or Portal, or returned in responses from our A...
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Add a new user
To add a new user, sign in to your Trust Payments MPA Portal and click "Teams" or "Users" from the navigation on the left. You will be displayed users you can view and manage. Click "New user" in...
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Set up a payment
To set up a payment Sign in to your Trust Payments MPA Portal and click "Payments" from the navigation on the left. Click "New Payment". Select an existing beneficiary or add a new bene...
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Introduction to accounts
You can manage your Merchant Payment Accounts* using our Trust Payments MPA Portal. This allows you to perform the following actions: Access detailed account information. View the balance and list...
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Introduction to Merchant Statements
Trust Payments shares monthly statements to make it easier to understand the requests being processed on your account. Our statements list counts and the total values of requests processed on all o...
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How often do I receive my TRU Insight reports?
Reporting will be sent by Trust Payments no later than the 3rd working day of the month, for a rolling 13-month period up to and including the full previous month.
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What is 3DS API?
Our 3-D Secure standalone server-to-server solution enables you to have full control over the 3-D Secure authentication process, including redirecting the customer's browser to pages hosted by the ...