When you receive an order from a customer via mail or telephone, follow the steps below to place an order in your Store Admin:
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Go to Sales > Orders and then click “Create New Order”.
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Select/Create the customer who has sent an order request.
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Enter the order information provided by the customer. This is done by clicking “Add Products” located in the top right of the page.
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After adding items to the cart, scroll down to "Payment and shipping information" section, and select the Trust Payments payment method.
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Choose the shipping method and place the order.
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When the order has been submitted, the payment form will be displayed.
- Enter the customer's payment details and complete the payment.
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After processing a successful transaction, you will be redirected to the View Order page in your Store Admin.