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Michael Buckley

I work on the Technical Specialist team based in Bangor.

  • Total activity 2012
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Articles

Recent activity by Michael Buckley
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  • Can I turn off Multi-Factor Authentication (MFA)?

    1. Portal
    2. FAQ

    In the interest of security, Multi-Factor Authentication (MFA) is mandatory for all Portal users and cannot be permanently disabled. If you are unable to sign in due to problems with MFA, please r...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Payout terminal

    1. Portal
    2. Processing payments

      This feature is available to merchants using our TRU Connect gateway.  The “Payout terminal” allows you to manually process payouts (CFT refunds) to your customers.This will credit the custome...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Viewing site details

    1. Portal
    2. Site administration

      This feature is available to merchants using our TRU Connect gateway. You can manage your site references and view their configuration.   Required user roles Admin, Developer   How to acce...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Managing users

    1. Portal
    2. User management
    3. Users

    You can use the “Users” page to view and manage your users.   Required user roles Admin   How to access Select "User Management" and then "Users” from the left navigation bar.     This page ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-Factor Authentication (MFA)

    1. Portal
    2. Guide

    The first time you sign into Portal, you will be asked to choose your preferred authentication method. Once configured this method will be used during each subsequent sign-in.   Okta Verify A...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • View transaction details

    1. Portal
    2. Managing transactions

    You can view details for requests and transactions that have been processed on your site reference(s).   Required user roles Admin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransac...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • What are the different date types in TRU Connect and how are they used?

    1. TRU Connect
    2. FAQ

    There are three date types in use in TRU Connect. You may encounter dates in these three formats when, for example, managing your transactions in Portal, or returned in responses from our API.   B...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Acquiring Statement

    1. Merchant Statement
    2. Merchant Statement Guide

    The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Processing Currency, Reference Number, Pro...

    • Edited
    • 5 followers
    • 0 comments
    • -3 votes

  • How are TRU Insight reports distributed?

    1. TRU Insight
    2. FAQ

    TRU Insight is distributed through our secure file transfer protocol (SFTP) partner Quatrix. They offer secure and compliant file sharing, and the monthly user costs are absorbed by Trust Payments.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Getting started with 3DS API

    1. TRU Security
    2. 3DS API

      The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our 3DS API.Read this article to learn more. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes