Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Creating a rule
To create a rule, please follow these steps: Ensure you have selected the correct site reference from the top of the page. (Each rule created can only be assigned to one site reference) S...
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Cron settings for Adobe Commerce
How to access Sign in to your Store Admin. On the Admin Sidebar, select the Trust Payments logo. Navigate to Stores > Configuration. On the next page, navigate to Sales > Payment Methods. On th...
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Do Payment Pages support shopping cart integration?
View the full list of supported shopping carts.
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What is an AUTH request?
AUTH is short for "Authorisation". When processing a payment, Trust Payments first contacts the acquiring and issuing banks to seek authorisation for the transaction. If authorisation has been gran...
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Using the keypad
The keypad is an alternative way to navigate through the terminal without needing to use the touch screen. It is also used for entering PINs, SSIDs, passwords, and other alphanumeric data. The main...
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📽️ Exporting transaction data
You can view and manage ongoing downloads from the transaction search and reporting screens. Required user roles Admin Documentation Downloads Downloading transaction search results Down...
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Performing additional requests with Apple Pay for JavaScript Library
When processing e-commerce payments using Apple Pay, you can configure your solution to include additional requests to perform extra tasks. These are as follows: Configuration You will need to upda...
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Filtering by customfield1 on a condition
When creating or modifying a condition, it is possible to specify your own custom filter in the “Advanced fields” tab. customfield1 is a field that can be submitted in a request. e.g. The followin...
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Can I change my Portal username?
Portal usernames are fixed and cannot be changed after the account has been created. If you need a Portal user account to have a different username, you will need to create a new account with the d...
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Can I accept a payment that has been cancelled?
Cancelled transactions are not allowed to be settled. Cancellation is a permanent action that cannot be undone. To accept payment from the customer, you will need to submit a new payment for author...