Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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DIS Reset Process
In order to reset a terminal and prepare a new TID to be downloaded, follow the steps below: Tap the icon to open the Quick Menu and then tap "Admin". You will be prompted for the current man...
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Chargebacks
The “Chargebacks” page allows you to search for and view chargebacks that have been incurred against processed transactions. A chargeback is when a customer disputes a credit card or debit card...
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5️⃣ Review Content Security Policy (CSP)
What is Content Security Policy (CSP)? CSP is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks....
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Declined payments with Adobe Commerce
From customer's perspective If your transaction has been declined, a banner will be displayed to the customer, as shown in the examples below: Screenshot of Payment Pages showing declined payment...
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Does Google Pay support re-authorisations?
Re-authorisations are not supported for Google Pay transactions processed with Trust Payments. To process a new payment for a given customer, the customer must be present and prompted again for ...
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Does Apple Pay support refunds?
Refunds can be processed on Apple Pay transactions There are two methods that can be used to do this: Method 1: Using Webservices API Your server can submit a new REFUND request to Trust P...
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Debt repayment
Visa and Mastercard have mandated that all merchants processing debt repayments submit the following fields in requests to Trust Payments. (Only applies to AUTH and ACCOUNTCHECK request types) T...
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Testing recurring payments
Testing for the acquirer advice code When processing recurring payments, some acquirers may return an acquirer advice code in the response. The acquirer advice code is a numeric value used to indic...
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Why has my payment been returned a 71000 Soft decline response?
Visa and Mastercard require that merchants in PSD2-mandated countries must re-attempt authentication using the forced challenge (mandate) indicator (scaexemptionindicator=14 or challenge indicat...
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Can I defer a payment until later?
Payments processed as “pre-authorisations” can be deferred up to 31 days. (Learn more) Payments processed as “final authorisations” (default behaviour) can be deferred up to 4 days. (Learn more) ...