Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Processing MOTO transactions with SAP Commerce Cloud extension
When you receive an order from a customer via mail or telephone, follow the steps below to place an order: Log in to the Assisted Service Module (ASM). Your assigned user role must be "Custom...
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CryptoMetrix Navigation
Navigating the tabs You can use the tabs located at the top of the pages to quickly navigate between the different views. These views are as follows: Processing - View graphs and statistics regar...
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I have lost the ability to sign into Portal using Multi-Factor Authentication (MFA)
If you have no longer have access to your smartphone where your authentication app is installed, or can no longer receive SMS to the number you provided to us during authentication setup, you will ...
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Site settings
This feature is available to merchants using our TRU Connect gateway. This page allows you view detailed configuration information for the given Site Reference. Required user roles Admin, ...
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Can I change my Portal username?
Portal usernames are fixed and cannot be changed after the account has been created. If you need a Portal user account to have a different username, you will need to create a new account with the d...
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Pay by Link
This feature is available to merchants using our TRU Connect gateway. The “Pay by Link” page simplifies the process of requesting a new payment from a customer. A link is generated that opens ...
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Adding users
You can add child user accounts to help manage your account. Each user can be assigned a distinct role, which only permits them to access features they need. Required user roles Admin How ...
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Re-auth a transaction
A Re-Auth is a process where a new Authorisation can be performed using the same credit/debit card as a previous transaction. Requirements This functionality is only available to those with th...
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Your profile
You can use your “Profile” page to view information about your Portal user account and change settings. Required user roles All users can access the following core features: View account info...
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WooCommerce (API) Processing transactions
Testing your checkout After adding a product/s to the cart, go to checkout and you will see a new payment method using the Title and Description you gave when configuring the plugin (as explained h...