Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Adding access groups
You can add access accounts to streamline the process of assigning multiple site references to single users. Required user roles Admin How to access Select “User Management" and then “Acce...
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MyST to Portal Enrolment Guide
Preparing for Portal The Portal rollout will be performed in phases. MyST users should expect to receive an email notifying them of the coming changes a few weeks ahead of Portal being made ava...
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Digital receipts
Sending receipt as part of the transaction Immediately after the customer has completed a transaction they will be displayed the following confirmation screen. At this moment, they can either scan ...
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Processing MOTO transactions with SAP Commerce Cloud extension
When you receive an order from a customer via mail or telephone, follow the steps below to place an order: Log in to the Assisted Service Module (ASM). Your assigned user role must be "Custom...
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CryptoMetrix Navigation
Navigating the tabs You can use the tabs located at the top of the pages to quickly navigate between the different views. These views are as follows: Processing - View graphs and statistics regar...
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I have lost the ability to sign into Portal using Multi-Factor Authentication (MFA)
If you have no longer have access to your smartphone where your authentication app is installed, or can no longer receive SMS to the number you provided to us during authentication setup, you will ...
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Site settings
This feature is available to merchants using our TRU Connect gateway. This page allows you view detailed configuration information for the given Site Reference. Required user roles Admin, ...
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Can I change my Portal username?
Portal usernames are fixed and cannot be changed after the account has been created. If you need a Portal user account to have a different username, you will need to create a new account with the d...
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Pay by Link
This feature is available to merchants using our TRU Connect gateway. The “Pay by Link” page simplifies the process of requesting a new payment from a customer. A link is generated that opens ...
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Adding users
You can add child user accounts to help manage your account. Each user can be assigned a distinct role, which only permits them to access features they need. Required user roles Admin How ...