Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Authorisations search
This feature is available to merchants using our TRU Connect gateway. The "Authorisations" stored search returns all purchases and refunds that were processed via the TRU Connect gateway (incl...
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Tourism Demographics
The "Tourism Demographics" page shows analyses of transactions processed grouped by the country of origin of the card used (this is determined by using the PAN to identify the card issuer).You can ...
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Notifications for WooCommerce
URL notifications ensure the WooCommerce plugin is updated when transactions have been processed on your Trust Payments account. Follow the steps provided below to enable URL notifications: For ...
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Adding access groups
You can add access accounts to streamline the process of assigning multiple site references to single users. Required user roles Admin How to access Select “User Management" and then “Acce...
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MyST to Portal Enrolment Guide
Preparing for Portal The Portal rollout will be performed in phases. MyST users should expect to receive an email notifying them of the coming changes a few weeks ahead of Portal being made a...
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Keeping track of harm scores
Viewing PROBH info in Portal Records of all ProbH checks performed can be viewed in Portal. Each PROBH request is assigned a unique transactionreference. If you already have this, you can enter...
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Processing MOTO transactions with SAP Commerce Cloud extension
When you receive an order from a customer via mail or telephone, follow the steps below to place an order: Log in to the Assisted Service Module (ASM). Your assigned user role must be "Customer...
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CryptoMetrix Navigation
Navigating the tabsYou can use the tabs located at the top of the pages to quickly navigate between the different views. These views are as follows: Processing - View graphs and statistics regardi...
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I have lost the ability to sign into Portal using Multi-Factor Authentication (MFA)
If you have no longer have access to your smartphone where your authentication app is installed, or can no longer receive SMS to the number you provided to us during authentication setup, you will ...
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What is an AUTH request?
AUTH is short for "Authorisation". When processing a payment, Trust Payments first contacts the acquiring and issuing banks to seek authorisation for the transaction. If authorisation has been gran...